First service-experience guarantee
(excerpt from the Client Agreement)
11. First service-experience guarantee
Artemiss Keyhani of ArtemissK wants you to experience our service without risk to you, so she offers you a full refund if you advise us of your dissatisfaction within 24-hours of completing your first service-experience with her.
a. Your first service-experience may be a one-on-one coaching session, group workshop, membership program or any other such live service; it does NOT apply to physical products or DIY courses/programs.
b. Your request for a refund must be expressed in writing via email, Messenger or SMS.
c. If the service is a single-session, then the refund must be requested within 24-hours of completing that session.
d. If the service is multi-sessions, then the refund must be requested within 24-hours of completing the first session. A request for refund also indicates that you will not be attending the remaining sessions.
e. Refunds will be made via EFT, so please include your bank account details in your request for refund communication. Please allow 7-days for this to be processed.